When it comes to a Network Solutions review, the first thing that strikes you about this company is the fact that it is owned by General Atlantic with an incredible 30 years of experience to back it up. Founded in 1979 by Emmit J. McHenry, and with its office in Herndon, Virginia, Network Solutions seems to have carved a niche for itself in the field of web hosting as well as Internet Service industry.
Some features of this company that are revealed upon a detailed Network Solutions review are:
* Manages 7 million domains and 350,000 websites as to date with prices ranging from as little as $9.00 per month.
* Offering a variety of services from registering domain names to e-commerce package and web designing services.
* Many web hosting Plans like WordPress Hosting, VPS Packages
* Merchant Accounts, SSL Certificates.
* Web forwarding services, search expired domain names and domain privacy.
* Search engine optimization features.
* PPC Advertising featuresPC Advertising features.
* Online press distribution.
* Customer Service 24×7 via email and phone, @NelSolCares (via Twitter)
This Network Solutions review also brings to light the fact that it has been accredited by the BBB ever since 2005 and has also been nominated as a JD Power and Associates R. Certified Call Centre four years consecutively, which implies reliable and outstanding Customer Service and meeting the criteria laid down by JD Power and Associates.
They currently have an A+ rating for there handling of customer complaints, apart from other accreditation criteria and no matter what your web hosting needs are, whether posting a wordpress blog or promoting your ecommerce site , Network Solutions does seem to have the right choices.
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While on the subject of Network Solutions review, it would only be fair to state a few of the negative reviews by various consumers, which are stated below:
* Their nsVPS Hosting software is outdated and old.
* Inadequate technical support and for signature support, it costs around $100.
* Consistent complaints of websites being down almost on a daily basis.
* Overpriced and deceptive.
* Upon trying to contact customer service, you are just issued a service request number with little follow up.
* Problems with email sending and receiving and not being able to log in.
* Suspension of accounts if you get huge traffic.
* By and large, the general opinion seems to be that Network Solutions is quite expensive.
* Difficulties in SSL documentation.
FindMyHost.com awarded Network Solutions with the Editor’s Choice for web hosting in August 2010. It was based on the sales process, package features, customer support and the usability features along with some other benefits like easy navigation pages, a convincing ‘about us’ page that offers valuable information about the company. The ability to review web hosting features and the potentiality to make your website stand out have all contributed towards this award. The sales associates have also been found to be very friendly as well as supportive and all the three contact points — email, phone and trouble ticket were found to be very effective and responsive.
Hope this Network Solutions review helps you in weighing all the pros and cons well before registering with this company for all your website needs!
